Misplacing your debit card or suspecting fraudulent activity can be a stressful situation. Thankfully, First Bank Nigeria offers a quick and convenient solution: blocking your account using a USSD code.
This guide empowers you to act swiftly and protect your finances in a matter of seconds, all from your mobile phone.
Throughout this post, we'll walk you through the steps on how to block your First Bank account using the USSD code.
We'll also explore alternative methods for blocking your account and answer frequently asked questions to ensure you have all the information you need.
Blocking Your First Bank Account with USSD: A Step-by-Step Guide
Here's how to leverage the USSD code to block your First Bank account in a few simple steps:
- Dial the USSD Code: Open your phone's dial pad and enter 894911#. This code is specifically designed for blocking First Bank accounts and ATM cards.
- Follow the Prompts: Upon dialing the code, you'll receive a menu on your phone screen. Carefully follow the on-screen instructions, which will likely guide you to select options for "Account Block" or similar wording.
- Verify and Confirm: The USSD menu might request additional information for verification purposes. This could involve entering your account number or PIN. Double-check the details before confirming the block.
- Confirmation Message: Once you confirm the block, you'll typically receive a confirmation message on your phone screen notifying you that your account has been successfully blocked.
Important Note: It's crucial to remember the PIN you use during the USSD blocking process. This PIN might be required if you ever need to unblock your account.
Alternative Methods to Block Your First Bank Account
While the USSD code offers a convenient approach, there are alternative methods to block your First Bank account if needed:
- FirstMobile App: If you're a registered user of the FirstMobile app, you can utilize the app's features to block your account directly. Navigate to the security section within the app and locate the option for blocking your account or ATM card.
- Customer Care: Contact First Bank customer care by calling any of their designated phone numbers. A customer service representative will guide you through the account blocking process and verify your identity before proceeding.
- Branch Visit: Visit your nearest First Bank branch and speak with a representative about blocking your account. They'll handle the request and ensure your account is secured.
Understanding the Implications of Blocking Your Account
Blocking your account safeguards your funds by preventing any unauthorized transactions. However, it's essential to understand the following:
- Blocked Transactions: Once blocked, your account will be restricted from any debit transactions, including ATM withdrawals, POS payments, and online purchases.
- Incoming Credits: Your account can still receive incoming funds like salary deposits or transfers even if it's blocked.
- Unblocking Your Account: If you locate your lost card or resolve the fraudulent activity concern, you can unblock your account using the same USSD code (894911#) or by contacting customer care.
Frequently Asked Questions (FAQ)
Here are some commonly asked questions regarding blocking a First Bank account:
Is there a fee for blocking my account?
Typically, there are no charges associated with blocking your First Bank account.
What if I forget the PIN used to block my account?
In such cases, contacting First Bank customer care is recommended. They can assist you with unblocking your account through a verification process.
How long does it take to unblock my account?
The timeframe for unblocking your account can vary depending on the chosen method. Unblocking via USSD or the app is usually instant, while verification through customer care might take a little longer.
By understanding how to block your First Bank account using the USSD code and alternative methods, you're equipped to take swift action and safeguard your finances in any situation.
Remember, a proactive approach is key to protecting your hard-earned money.